Privacy Policy

Last updated: 30 August 2026

Who this policy applies to

Exclusive Accountants is responsible for the personal information collected through this website. This policy is intended to explain our website-related processing in clear language. It should be read alongside any engagement letter or service-specific privacy information provided if you become a client.

Information collected through contact forms

When you submit an enquiry, we may collect the information you provide, such as your name, email address, telephone number, service area, preferred contact method and the content of your message. Please do not include passwords, bank details or other sensitive information in a website enquiry.

Why we use your information

We use enquiry information to respond to you, understand the support you have requested, arrange a callback where requested and maintain appropriate records of communications. Depending on the circumstances, this processing may be necessary to take steps at your request before entering into an agreement, for our legitimate interests in responding to enquiries and operating the website, or with your consent where that is the appropriate basis.

Cookies

This website is designed to operate without non-essential advertising or analytics cookies. If non-essential cookies are introduced in the future, we will update this policy and provide any required choices before they are used. Your browser may also store settings or information under its own controls.

Security and retention

We take reasonable technical and organisational steps to protect information against unauthorised access, loss or misuse. We keep enquiry information only for as long as needed for the purpose for which it was collected, to manage any resulting relationship, or to meet applicable legal, regulatory or record-keeping obligations.

Sharing information

We do not sell personal information. We may disclose it only where necessary to operate the website, respond to your enquiry, comply with a legal obligation, protect legal rights or where you have asked us to do so. Any supplier that processes information on our behalf should be required to handle it appropriately.

Your rights

Subject to applicable law, you may have rights to request access to your personal information, ask for inaccurate information to be corrected, request erasure in certain circumstances, restrict or object to particular processing, and request portability where applicable. You may also withdraw consent where we rely on it. You can contact us using the details below to make a request. You also have the right to complain to the Information Commissioner’s Office.

Privacy enquiries

For a privacy question or rights request, email nasir@exclusiveaccountants.com or write to Exclusive Accountants, 56 Kingsley Road, Hounslow, TW3 1QA.